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Content Library

Welcome to the Cloud Services Community Content Library. Select a category below and download from a growing body of whitepapers, documents, videos and recordings of webinars by leading experts and fellow community members.

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WEBINAR: How to Effectively Build and Incentivize a Cloud Sales Team

Vince Bradley, ,

Building up a sales team for your cloud services business raises a number of questions. Vince Bradley, founder and CEO of WTG, will help answer many of these questions by sharing his years of experience building a thriving Cloud company, along with succes ...

WHITEPAPER: Trends in Cloud Computing

Tim Herbert,

CompTIA’s 4th Annual Trends in Cloud Computing research study confirms solution providers have been moving more decisively into the cloud. Nearly 6 in 10 respondents in the study said they proactively pursued multiple cloud business models in an attempt t ...

WEBINAR: How to Finance a Cloud Practice

Oli Thordarson, ,

Watch the recorded replay from our webinar, "How to Finance a Cloud Practice." In this very informative webinar, Oli Thordarson, CEO and owner of Alvaka Networks, will discuss the financial aspects surrounding his transition to a Cloud practice. Oli will ...

Category:Cloud Finance
WEBINAR: The Rise of the Cloud Distributor

TC Doyle,

In cloud computing, distributors have no place. With nothing to pick, pack or ship, they may as well pack up their tents and fold. Or should they? Contrary to popular convention, the industry’s wholesalers have carved out a significant niche for themselve ...

WHITEPAPER: Preparing for the Inevitable

Rick Olivieri, ,

While no one likes to talk about disasters, they happen. And when they do, unprepared businesses and governments fail to function—unless they have a plan in place. This paper outlines key steps and information to consider when building a disaster recovery ...

WHITEPAPER: Choosing an IT Provider

Lita Vernick, ,

Five Questions Every Small Business Should Ask When Choosing An It Provide

WHITEPAPER: Data Center Without Walls

Rick Olivieri, ,

Data Center Without Walls - the combination of geographically distributed data centers able to function as an efficient shared resource pool to address any magnitude of workload demand from anywhere across that geography with assured service performance.

PRESENTATION: Beyond Broadband - How do you Increase Profitability by Selling Additional "Cloud" Services

Rick Olivieri, ,

Three vendors describe how you can make money by selling beyond the 'pipe'! After all if you are just selling the 'pipe' you are not only leaving revenue on the table, you are vulnerable to another reseller walking in to the customer to sell a more com ...

INFOGRAPHIC: Need For Speed

Lita Vernick, ,

The need for bandwidth is increasing faster than most businesses can keep up. These infographics offer some stunning statistics that sum up where bandwidth stands today and where we are headed. It also presents key reasons why the demand for bandwidth is ...

WHITEPAPER: Learn how to use Social Media

Lita Vernick, ,

Facebook? Twitter? Blogs? Will a huge fan base on Facebook enhance your brand image? Will posting videos on YouTube turn leads into sales? Does the potential for negative feedback deter your business from having a public conversation?

WHITEPAPER: Building an Effective Support Structure for Your Cloud Customers What is Really Required

Oli Thordarson, ,

In this whitepaper, Oli the CEO and owner of Alvaka Networks, a very successful @Cloud’ Services Provider discussed how they have built an effective support structure for their Cloud customers. He started by discussing their journey from VAR to MSP to tru ...

WHITEPAPER: UC for Education

Marketing Wheels,

By adopting unified communications, schools can reduce costs, ease network maintenance, and improve information flow among staff, students, and parents

PRESENTATION: Disaster Recovery in the Cloud - Could it be a Powerful Driver for Your Business?

Jo Peterson and Manon Buettner,

Do you offer Disaster Recovery as a Service, or are you thinking about offering it? By 2014, Gartner Research predicts that 30 percent of midsize companies will have adopted recovery-in-the-cloud to support IT operations. DR is a top priority for corporat ...

Category:Training
WHITEPAPER: Voice From The Cloud

Lita Vernick, ,

Technology has boosted efficiency – and even opened new doors – for many businesses. But it has also changed the way they work. Employees are more mobile, getting the job done from points near and far; data is available in or near real time; customers exp ...

WHITEPAPER: Performance-on-Demand

Rick Olivieri, ,

True software-driven networking for the cloud, with automated resource orchestration and provisioning that yields reduced network capacity requirements, predictable service performance, and simpler operations.

WHITEPAPER: Accelerating Gigabit Broadband

Marketing Wheels,

In this white paper we will discuss methods for delivering services, with rates approaching 1 Gbps, over the existing copper infrastructure.

WHITEPAPER: Dwindling DSL services give rise to new options

David Neely, ,

There is no question a company’s high-speed data connection has become a business lifeline in the Internet age, providing the communications and information underpinnings for employees and customers alike. But how companies obtain that vital connection is ...

WHITEPAPER: Cloud Backbone Network

Rick Olivieri, ,

An integral component of the Data Center Without Walls, leveraging high-capacity Ethernet service-oriented architectures between data centers to provide cost-effective scale and assured traffic performance

WHITEPAPER: Global Network Operators, From Sea to Cloud

Rick Olivieri, ,

Cloud computing is the latest technology trend that has sparked interest across a wide variety of industries.