WEBINAR: Market Sectors and Strategies - How to Win Clients in an Uncertain Market
Panelists:
Eric Torres – Director, Channel Development – Datto, Inc.
Eric Buck - Vice President, Global Commercial and Distribution Sales – Hitachi Vantara
Larry Walsh - CEO & Chief Analyst - The 2112 Group
What are they looking for? Which market sectors are still thriving? Which sectors will bounce back first? Why does one partner stand out from the crowd? Who knows this better than our panelists who have access to the latest information? They are also in touch with thousands of channel partners.
In this fascinating webinar, they will share their observations on the practice’s strategies and tactics their most successful partners are employing to drive their businesses forward despite today’s uncertain market. During the panel they will share practical advice and tips on the sectors that are thriving, the sales strategies that are working and much, much more. If you are looking for real insights on how to gain new clients for your business our panelists have the answers.
ADDITIONAL QUESTIONS ANSWERED:
1. So Larry, are you saying there will be a market in migration services?
Larry Walsh:
There already is a market in migration services. Many solution providers are making a good living off of helping customers adopt and migrate to cloud-based services. Consider this: More than 80% of Microsoft’s Office install base are using legacy licenses. Adopting Office 365 isn’t difficult, but not trivial either. Helping customers effectively move from legacy to cloud-based applications and services remains a huge opportunity.
2. Do we see an opportunity in minimizing the digital divide or improving the network availability to those locations where it is not easy to get any web or Internet services?
Larry Walsh:
Tricky question. A lot of this has to do with infrastructure. And the problem goes beyond the rural areas where 16 million Americans still lack broadband service. The carriers built their networks around business centers, with secondary consideration to residential loops. Now, with Work from Home, the need for pervasive high-speed internet access is increasing. Vendors such as Riverbed and Extrahop offer accelerator applications that help with low-bandwidth connections, but those are stopgap solutions.
Eric Torres:
Yes, we're already seeing it in rural parts of North America, more specifically Canada, amongst the Datto Partner base. You will continue to see access improve, both new and more efficient (5G), in the coming months/year.
3. Larry: Do you see an MSP opportunity to start selling premium home support contracts? How would that look since controlling that is hard
Larry Walsh:
I’m not sure what you mean about the difficulty of controlling home support. From my perspective, it’s a ticketing and prioritization issue. Employees are accustomed to calling their “IT Guy” in the office to resolve issues, most of them are largely mundane. If you want a laugh, check out the Watercooler section in Spiceworks; it
Eric Torres – Director, Channel Development – Datto, Inc.
Eric Buck - Vice President, Global Commercial and Distribution Sales – Hitachi Vantara
Larry Walsh - CEO & Chief Analyst - The 2112 Group
What are they looking for? Which market sectors are still thriving? Which sectors will bounce back first? Why does one partner stand out from the crowd? Who knows this better than our panelists who have access to the latest information? They are also in touch with thousands of channel partners.
In this fascinating webinar, they will share their observations on the practice’s strategies and tactics their most successful partners are employing to drive their businesses forward despite today’s uncertain market. During the panel they will share practical advice and tips on the sectors that are thriving, the sales strategies that are working and much, much more. If you are looking for real insights on how to gain new clients for your business our panelists have the answers.
ADDITIONAL QUESTIONS ANSWERED:
1. So Larry, are you saying there will be a market in migration services?
Larry Walsh:
There already is a market in migration services. Many solution providers are making a good living off of helping customers adopt and migrate to cloud-based services. Consider this: More than 80% of Microsoft’s Office install base are using legacy licenses. Adopting Office 365 isn’t difficult, but not trivial either. Helping customers effectively move from legacy to cloud-based applications and services remains a huge opportunity.
2. Do we see an opportunity in minimizing the digital divide or improving the network availability to those locations where it is not easy to get any web or Internet services?
Larry Walsh:
Tricky question. A lot of this has to do with infrastructure. And the problem goes beyond the rural areas where 16 million Americans still lack broadband service. The carriers built their networks around business centers, with secondary consideration to residential loops. Now, with Work from Home, the need for pervasive high-speed internet access is increasing. Vendors such as Riverbed and Extrahop offer accelerator applications that help with low-bandwidth connections, but those are stopgap solutions.
Eric Torres:
Yes, we're already seeing it in rural parts of North America, more specifically Canada, amongst the Datto Partner base. You will continue to see access improve, both new and more efficient (5G), in the coming months/year.
3. Larry: Do you see an MSP opportunity to start selling premium home support contracts? How would that look since controlling that is hard
Larry Walsh:
I’m not sure what you mean about the difficulty of controlling home support. From my perspective, it’s a ticketing and prioritization issue. Employees are accustomed to calling their “IT Guy” in the office to resolve issues, most of them are largely mundane. If you want a laugh, check out the Watercooler section in Spiceworks; it
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