WEBINAR: Building a Best of Breed Support Team for Today’s ‘New Normal’- Best Practice in Managing Your Clients Remotely and Profitably
In the ‘new normal’ effective and importantly cost-effective remote support has become essential in servicing our clients. But with home working how do you avoid your support hours becoming unsustainable? And whilst for many of us we’ve been practicing remote support for several years we’ve still relied on client visits for those key meetings and managing our Hybrid customers.
We’ve also relied on cut-outs at the client’s end reducing the support burden. In this panel our experts will share the strategies that drive 2 things – maximum customer satisfaction and maximum profit!
So, buckle up for a wild ride through the practical do’s and don’ts of building a support team and infrastructure for today’s very different market.
We’ve also relied on cut-outs at the client’s end reducing the support burden. In this panel our experts will share the strategies that drive 2 things – maximum customer satisfaction and maximum profit!
So, buckle up for a wild ride through the practical do’s and don’ts of building a support team and infrastructure for today’s very different market.
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