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Welcome to the Cloud Services Community Content Library. Select a category below and download from a growing body of whitepapers, documents, videos and recordings of webinars by leading experts and fellow community members.

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WEBINAR: A Layer removed – How to stay front and center with your customer

Shawn Mills, ,

As customers migrate to 3rd party cloud services, our role as technology advisors have changed. Now, more than ever, we find ourselves a layer removed from the customer and the cloud technologies running their business. Join us to review strategies of how ...

WEBINAR: Building a Best of Breed Support Team for Today’s ‘New Normal’- Best Practice in Managing Your Clients Remotely and Profitably

Oliver Gnass, John Kampas, Eric Torres,

In the ‘new normal’ effective and importantly cost-effective remote support has become essential in servicing our clients. But with home working how do you avoid your support hours becoming unsustainable? And whilst for many of us we’ve been practicing re ...

WEBINAR: Desktops-as-a-Service Global Market Trends: A Service Provider Perspective

Dan Sparks, ,

Is this the year that the Desktops-as-a-Service (DaaS) market will show tremendous promise for service providers? Results from a recent service provider survey predict growth in the delivery of secure hosted workspaces -- and the potential for expanding h ...

WEBINAR: How to Build and Grow a Successful Cloud-Based Business

Marcus Wagner, ,

Gain insights into the benefits and challenges to starting your own Cloud-based practice with our February 18 webcast with Marcus Wagner of AcctTwo. Marcus describes his journey in starting his own SaaS based business.

WEBINAR: How to Choose the Right Cloud Carriers

Ken Mercer,

Watch the webcast replay "How to Choose the Right Cloud Carriers." Ken Mercer, Vice President of TBI discusses how to properly seek out cloud partners. He goes over red flags to look for, questions to ask and much more.