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Welcome to the Cloud Services Community Content Library. Select a category below and download from a growing body of whitepapers, documents, videos and recordings of webinars by leading experts and fellow community members.


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WEBINAR: 5 Critical Legal Issues Raised by a Cloud Practice

Mark Del Bianco,

You’ve decided to add Cloud Services to your business practice or even start a Cloud Services company from scratch. You’ve considered the sales model, the financial considerations and even the type of services you’ll sale but what about legal issues? I ...

WHITEPAPER: Cloud Networking: Virtualization and Automation

Rick Olivieri,

This paper is the fourth in a series describing Ciena’s vision for the future of cloud networking, and the solutions that turn that vision into reality for both IT providers and IT users. The V-WAN Network Services Module is Ciena’s network virtualization ...

WHITEPAPER: Learn how to use Social Media

Lita Vernick, ,

Facebook? Twitter? Blogs? Will a huge fan base on Facebook enhance your brand image? Will posting videos on YouTube turn leads into sales? Does the potential for negative feedback deter your business from having a public conversation?

WEBINAR: The Rise of the Cloud Distributor

TC Doyle,

In cloud computing, distributors have no place. With nothing to pick, pack or ship, they may as well pack up their tents and fold. Or should they? Contrary to popular convention, the industry’s wholesalers have carved out a significant niche for themselve ...

WHITEPAPER: Global Network Operators, From Sea to Cloud

Rick Olivieri, ,

Cloud computing is the latest technology trend that has sparked interest across a wide variety of industries.

WEBINAR: How to Effectively Build and Incentivize a Cloud Sales Team

Vince Bradley, ,

Building up a sales team for your cloud services business raises a number of questions. Vince Bradley, founder and CEO of WTG, will help answer many of these questions by sharing his years of experience building a thriving Cloud company, along with succes ...

WHITEPAPER: Accelerating Gigabit Broadband

Marketing Wheels,

In this white paper we will discuss methods for delivering services, with rates approaching 1 Gbps, over the existing copper infrastructure.

WHITEPAPER: Dwindling DSL services give rise to new options

David Neely, ,

There is no question a company’s high-speed data connection has become a business lifeline in the Internet age, providing the communications and information underpinnings for employees and customers alike. But how companies obtain that vital connection is ...

WEBINAR: How the Biggest IT and Telecom Companies Support Their Channel Partners - Part One

Rick Olivieri, ,

Partner programs are an excellent way to build your Cloud business. Watch this webinar replay featuring experts from Ciena and Windstream discussing their respective partner programs and how: • the programs are supported • the programs allow you to o ...

WEBINAR: How the Biggest IT and Telecom Companies Support Channel Partners - Part Two

Cable Zone

Our second installment of this three-part series features experts from Comcast, Charter and Time Warner Cable. They discuss their respective partner programs and provide crucial information on how: • the programs are supported • the programs allow you ...

WEBINAR: How the Biggest IT and Telecom Companies Support Channel Partners - Part Three

Becky Hacker,

Are you currently involved in a partner program or thinking about joining one to build your cloud business? Watch part three of our three part webcast series focusing on services and support provided by the biggest IT/telecom vendors to channel partner ...

WEBINAR: How to Choose the Right Cloud Carriers

Ken Mercer,

Watch the webcast replay "How to Choose the Right Cloud Carriers." Ken Mercer, Vice President of TBI discusses how to properly seek out cloud partners. He goes over red flags to look for, questions to ask and much more.


Lita Vernick, ,

The need for bandwidth is increasing faster than most businesses can keep up. These infographics offer some stunning statistics that sum up where bandwidth stands today and where we are headed. It also presents key reasons why the demand for bandwidth is ...

WHITEPAPER: Cloud Networking Solutions for Small Businesses to Large Enterprises

Rick Olivieri, ,

In this paper discusses how and why cloud access networks and inter-data center cloud backbone networks will have a strategic impact on cloud-based applications and infrastructure performance. Learn how Ciena’s approach to these types of networks enhances ...

WHITEPAPER: Lowering IP Telephony Total Cost of Ownership

Marketing Wheels,

This white paper outlines a method for SMBs to evaluate VoIP products in a way that directly addresses their needs and concerns.

WHITEPAPER: UC for Education

Marketing Wheels,

By adopting unified communications, schools can reduce costs, ease network maintenance, and improve information flow among staff, students, and parents