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Welcome to the Cloud Services Community Content Library. Select a category below and download from a growing body of whitepapers, documents, videos and recordings of webinars by leading experts and fellow community members.


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PRESENTATION: Why Every Channel Partner Selling Cloud Needs to Be Concerned About Network Connectivity

Brian Snortheim and Lita Vernick,

In this webcast, representatives from Charter Business and Time Warner Cable discussed why every channel partner selling cloud needs to be concerned about network connectivity. There is a lot to consider and track when it comes to selling cloud as a ch ...

WEBINAR: 5 Critical Legal Issues Raised by a Cloud Practice

Mark Del Bianco,

You’ve decided to add Cloud Services to your business practice or even start a Cloud Services company from scratch. You’ve considered the sales model, the financial considerations and even the type of services you’ll sale but what about legal issues? I ...

WEBINAR: How the Biggest IT and Telecom Companies Support Channel Partners - Part Three

Becky Hacker,

Are you currently involved in a partner program or thinking about joining one to build your cloud business? Watch part three of our three part webcast series focusing on services and support provided by the biggest IT/telecom vendors to channel partner ...

WEBINAR: How the Biggest IT and Telecom Companies Support Channel Partners - Part Two

Cable Zone

Our second installment of this three-part series features experts from Comcast, Charter and Time Warner Cable. They discuss their respective partner programs and provide crucial information on how: • the programs are supported • the programs allow you ...

WEBINAR: How the Biggest IT and Telecom Companies Support Their Channel Partners - Part One

Rick Olivieri, ,

Partner programs are an excellent way to build your Cloud business. Watch this webinar replay featuring experts from Ciena and Windstream discussing their respective partner programs and how: • the programs are supported • the programs allow you to o ...

Webinar: How to Sell Cloud Recovery

Derek Siler, ,

As a solution enabler and a trusted advisor to your customers, you help them determine business and technology strategies that enable their growth. One area that accelerates this relationship is disaster recovery/business continuity, but so many customers ...

WEBINAR: Navigating Legal Issues with your Cloud Practice – A Second Look

Mark Del Bianco, ,

Part 1 of our Legality in the Cloud series featured five critical legal issues raised by a cloud practice as commonly seen by attorney Mark Del Bianco. In part two, Mark will expand on the topic and discuss several additional legal issues that can arise ...

WEBINAR: Overcoming Objections to the Cloud

Brian Dietz, ,

Security and uptime objections are very common while building or growing a cloud based business. While the Cloud has been gaining popularity, and more importantly, security, those building a cloud business of their own or transitioning into a cloud model ...

WEBINAR: Teach your Clients how to Utilize the Cloud Strategically

Tony Pagano, ,

Are your clients overwhelmed by the "Cloud?" With so many options to choose from, clients find themselves putting off transitioning to the cloud or throwing in the towel completely. In this webcast, Tony Pagano, Director at StrataScape Technologies, will ...

WEBINAR: The Rise of the Cloud Distributor

TC Doyle,

In cloud computing, distributors have no place. With nothing to pick, pack or ship, they may as well pack up their tents and fold. Or should they? Contrary to popular convention, the industry’s wholesalers have carved out a significant niche for themselve ...

WEBINAR: The Truth About Reselling Cloud

Ian Moyse, ,

The Truth About Reselling Cloud by Ian Moyse, Sales Director at, Ian Kilpatrick, Chairman at Wick Hill, and David McLeman, Managing Director at Ancoris