Welcome & Keynote:
Inoculating Managed Services Against Future Disruptions
Rod Baptie - CEO – Baptie & Co 
Larry Walsh – Founder, CEO & Channel Chief Analyst – The 2112 Group

Panel 1: Developing an Effective Remote Selling Strategy

Erik Lekas - Co-Founder & VP of Strategy - MondayCall Solutions

Michael Bowers – CEO – Heed Consulting Group

Mark Emanuelson – VP Solution Sales - RelationEdge

Michael Day - Sr. Director North America Partner Sales - RingCentral

Moderator: Rod Baptie - CEO - Baptie & Company

10:40 - 11:10

Vendor 1:

Diversify Your Security Stack to Maintain MSP Stability

ID Agent

Amelia Paro - Channel Development Manager

11:10 - 11:40

Vendor 2:

Microsoft 365 & Azure: The Hidden Security & Management Challenge For MSPs

RapidFire Tools

Mark Winter - VP of Sales

Panel 2: Best Practices in Maintaining and Enhancing Relationships with Existing Customers

Leslie Chiorazzi – Managing Partner – CMIT Solutions of Manhattan, Murray Hill

Errin O’Connor – Founder & CEO – EPC Group.net

Desraie Thomas - Channel Development Manager - Datto, Inc.

Matt Scully - Channel Chief - Mailprotector

Moderator: Rod Baptie - CEO - Baptie & Company

Quick tips sessions – 10 minutes of Quickfire ideas on each topic 

1. Security in the New Normal – What are the Key Opportunities?
    A.N. Ananth - President - Netsurion
   
   
2. Maintain and Monitoring Customer Satisfaction in a Remote Working Environment
   Carol Lynn Grow - Co-owner & VP of Marketing & Sales - LawToolBox
   
   
3. Free Up Those Major On-Hold Projects
   Manny Ladis - VP of Sales -Dizzion

Panel 3: Building an Effective Digital Marketing Strategy

Heather Margolis – CEO & Founder – Spark Your Channel

Guru Moorthi – CEO – Virtual Tech Gurus

Scott Anderson - Chief Marketing Officer - Intermedia

Trevor Williams - Global Director, Cloud Service Providers - Hitachi Vantara

Moderator: Rod Baptie - CEO - Baptie & Company