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Welcome to the Cloud Services Community Content Library. Select a category below and download from a growing body of whitepapers, documents, videos and recordings of webinars by leading experts and fellow community members.

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WHITEPAPER: Cablecos & The Channel. State of the Market 2012

Gregory Iuzzolino,

Channel Partners recently concluded its second annual survey of channel partners' interest in, adoption of and challenges with selling cableco telecommunications services to businesses. The inaugural survey, published in 2011, was conducted in response to ...

WHITEPAPER: Choosing an IT Provider

Lita Vernick, ,

Five Questions Every Small Business Should Ask When Choosing An It Provide

WHITEPAPER: Comcast Business Voice Overview

Matt Wilson, ,

With Comcast Business Voice, you get more than just a reliable business voice service that’s best in call clarity. You also get unlimited local and nationwide long distance calling and advanced business voice management features designed to help you be mo ...

WHITEPAPER: Dwindling DSL services give rise to new options

David Neely, ,

There is no question a company’s high-speed data connection has become a business lifeline in the Internet age, providing the communications and information underpinnings for employees and customers alike. But how companies obtain that vital connection is ...

WHITEPAPER: Empowering the Mobile Workforce: Hosted Voice Solutions help Boost Productivity and Customer Service

Matt Wilson, ,

A growing number of businesses are discovering that they can take mobility even further. Their secret weapon: the Cloud. Leveraging the power of cloudbased services, they are reaping significant benefits, particularly when employees work outside the offic ...

WHITEPAPER: Enabling Business Transformation With Cloud-Based Communications

Lita Vernick, ,

It’s the challenge businesses of every size wrestle with: How to improve employee productivity while driving down costs. Technology can help achieve that goal – when the right tools are used. But when systems are not intuitive, not integrated with busines ...

WHITEPAPER: Fiber or Coaxial: Which one is best for your business?

David Neely, ,

Both technologies reliably transmit at high data rates, but present different advantages for your business

WHITEPAPER: Learn how to use Social Media

Lita Vernick, ,

Facebook? Twitter? Blogs? Will a huge fan base on Facebook enhance your brand image? Will posting videos on YouTube turn leads into sales? Does the potential for negative feedback deter your business from having a public conversation?

WHITEPAPER: The Keys to Connection: A Guide to Jumpstarting Technology

Matt Wilson, ,

Building Your “Technology Blueprint” by Creating a Technology Plan

WHITEPAPER: Understanding Business Ethernet Services

Lita Vernick, ,

“The network is your business” has been a mantra for many years indicating how businesses rely more heavily on being networked between their facilities, data centers, suppliers, business partners and customers. Your network enables your business to: • ...

WHITEPAPER: Voice From The Cloud

Lita Vernick, ,

Technology has boosted efficiency – and even opened new doors – for many businesses. But it has also changed the way they work. Employees are more mobile, getting the job done from points near and far; data is available in or near real time; customers exp ...

WHITEPAPER: What Is the Best Communications Solution for My Business?

Lita Vernick, ,

Picking the Right Communications Solution for Your Business Is Critical in This Fast-Paced World